Welcome to the Big Lots Survey Contact Page!
At Big Lots, your feedback is invaluable. We are committed to enhancing your shopping experience, and your insights help us achieve that goal. If you have questions about the Big Lots survey or need assistance, we’re here to help.
How Can We Assist You?
Encountering issues while participating in the Big Lots Customer Satisfaction Survey? Our support team is ready to assist you.
General Inquiries & Survey Assistance
For questions regarding the survey process, eligibility, or technical difficulties, please contact our Customer Care team:
- Phone: 1-866-BIG-LOTS (1-866-244-5687)
Available Monday–Friday: 8 AM–10 PM ET, Saturday–Sunday: 8 AM–8 PM ET - Email: biglotscustomercare@biglots.com
Feedback About Your Shopping Experience
To share feedback about a recent visit to Big Lots, you can:
- Participate in our survey at www.biglots.com/survey
- Call our Customer Care team at 1-866-BIG-LOTS (1-866-244-5687)
Business or Franchise Inquiries
For partnership opportunities or corporate-related questions, please contact:
- Corporate Office Phone: (614) 278-6800
- Address: 4900 E. Dublin Granville Road, Columbus, OH 43081
We Value Your Feedback!
Your opinions help shape the future of Big Lots. Whether it’s a suggestion, concern, or compliment, we welcome it all.
Response Time
We aim to respond to all customer inquiries within 24–48 hours. Please allow for slightly longer wait times on weekends and holidays.
Start Your Survey Now
Ready to provide your feedback and enter for a chance to win a $1,000 Big Lots gift card? Visit the official survey site at www.biglots.com/survey and help us serve you better.
Thank you for choosing Big Lots!
We appreciate your time, trust, and continued support.